Communication

When Companies Should Invest in Training Their Employees and When They Shouldnâ

Ashish Choudhary Ashish Choudhary

According to one industry report, U.S. companies spent over $90 billion dollars on training and development activities in 2017, a year-over-year increase of 32.5 %. While many experts emphasize the importance and benefits of employee development — a more competitive workforce, increased employee retention, and higher employee engagement — critics point to a painful lack of results from these investments. Ultimately, there is truth in both perspectives. Training is useful at times but often fails, especially  when it is used to address problems that it can’t actually solve.

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